Search found 283 matches

by Schulze
Thu Jan 04, 2024 2:31 pm
Forum: Frequently Asked Questions (FAQs)
Topic: MADRIX HARDWARE MANAGER - MADRIX Hardware devices are not being discovered
Replies: 0
Views: 812

MADRIX HARDWARE MANAGER - MADRIX Hardware devices are not being discovered

MADRIX HARDWARE MANAGER - MADRIX Hardware devices are not being discovered Issue: The MADRIX HARDWARE MANAGER is not able to discover devices, although a Ethernet or Wi-Fi connection has been established and the network settings seem to be correct. Possible reasons for the issues: - The devices are ...
by Schulze
Fri Dec 29, 2023 1:29 pm
Forum: Bug Reports
Topic: WS2811 WS2812 One working the other does not
Replies: 1
Views: 589

Re: WS2811 WS2812 One working the other does not

Hi fearless, To further analyze the issue please send us your MADRIX 5 setup and a logfile to info[at]madrix[dot]com. To save the logfile please start MADRIX and select "Tools" > "Logfile...", click the button "Save As..." and enter a name for the logfile. Do you send t...
by Schulze
Tue Dec 05, 2023 5:17 pm
Forum: Bug Reports
Topic: Timeline start with end cue
Replies: 3
Views: 1291

Re: Timeline start with end cue

Hi Federico,

We are still not able to reproduce the issue.

Please send us the MADRIX setup and a MADRIX logfile after the desired setup was loaded to info[at]madrix[dot]com.

Thanks in advance!
by Schulze
Fri Dec 01, 2023 12:03 pm
Forum: Experiences And 'How To' - Questions
Topic: Midi keyboard for DJ
Replies: 2
Views: 979

Re: Midi keyboard for DJ

Hi webcentric,

Unfortunately there is no automatic reconnect function, so you will need to rescan manually. I'm sorry!
We have already received this feature request in the past. Unfortunately I cannot say when and if this is going to be implemented as it is not as easy as it might sound.
by Schulze
Mon Nov 27, 2023 4:21 pm
Forum: Experiences And 'How To' - Questions
Topic: How to send http cammand to ARUA2?
Replies: 1
Views: 786

Re: How to send http cammand to ARUA2?

Hi Waiii,

There is a typo in the command (the r needs to be lower case). The correct command would be:

Code: Select all

GET /remote.cgi?Cue01 HTTP/1.1\r\nHOST:192.168.1.142\r\n\r\n
Does it work now?
by Schulze
Thu Nov 23, 2023 1:33 pm
Forum: Questions, Bug Reports, And Feature Requests
Topic: Netzwerkkonflikt zwischen Nebula und meinem ArtNet Node
Replies: 7
Views: 3192

Re: Netzwerkkonflikt zwischen Nebula und meinem ArtNet Node

Hallo Holger, das freut mich :-) Bezüglich MADRIX NEBULA per USB: - Dies funktioniert genauso gut wie Art-Net, bitte achte darauf die Energiesparoptionen in Windows korrekt zu konfigurieren (USB sollte sich nicht abschalten). Hier findest du weitere Informationen dazu: https://help.madrix.com/m5/htm...
by Schulze
Mon Nov 20, 2023 4:56 pm
Forum: Experiences And 'How To' - Questions
Topic: Madrix 5 performance changing videos
Replies: 1
Views: 747

Re: Madrix 5 performance changing videos

Hi Dean, Welcome to the MADRIX Forum! The longer load time is most likely caused by the required downscaling of the video. The video has a full HD resolution, but your actual DVI patch is 416x624. Is the video saved on a SSD or HDD? A HDD would also slow the process to a certain degree. What you cou...
by Schulze
Wed Nov 15, 2023 10:58 am
Forum: Experiences And 'How To' - Questions
Topic: DMX-Daten zur Steuerung von Madrix von einer anderen Software
Replies: 2
Views: 903

Re: DMX-Daten zur Steuerung von Madrix von einer anderen Software

Hallo Flatlinersholger, Es sollte funktionieren, wenn du zuerst MADRIX 5 und dann die PC Dimmer Software startest. Dies ist in diesem Fall entscheidend, da nur die zuerst gestartete Software Daten senden -und empfangen kann. Die zweite Software kann dann nur Daten senden. Natürlich kannst du auch wi...
by Schulze
Tue Nov 07, 2023 3:33 pm
Forum: Bug Reports
Topic: Madrix will not load
Replies: 1
Views: 881

Re: Madrix will not load

Hi jasongoetz,

Please send us all error logfiles from the following file path to info[at]madrix[dot]com:
C:\Users\[YOUR USERNAME]\Documents\MADRIX5\logs

Thanks in advance!
by Schulze
Fri Nov 03, 2023 1:02 pm
Forum: Questions, Bug Reports, And Feature Requests
Topic: Aura pausing while playing back cue with endless loop
Replies: 1
Views: 1150

Re: Aura pausing while playing back cue with endless loop

Hi webcentrik,

Please send us all files from the master and slave AURA to info[at]madrix[dot]com. Thanks in advance!

Additional questions:
- Do you use remote control? If yes, please double check if the correct universe is in-use.
- Which firmware version do you use?